Frequently Asked Questions

Annually, per NFPA 211 — even for gas appliances, and even if you rarely light fires. Weather damages chimneys whether you burn or not.

As needed based on the inspection. Burning a cord or more of wood per season generally means a yearly sweep.

It’s the flammable tar residue wood smoke leaves in your flue. Enough buildup plus one hot fire equals a chimney fire — that’s why regular sweeping matters.

Level 1 is the annual visual checkup. Level 2 adds an interior video scan of the flue and is required at real estate transfer, after a chimney fire, or when changing appliances or fuel.

The usual suspects, in order: flashing, crown cracks, a missing cap, or porous masonry. An inspection pinpoints it — the fix is usually far cheaper than people fear.

Yes — chase covers, refractory panels, caps and cleanings for prefab systems are everyday work for us.

Yes. Written, itemized, and honored. No trip fees for quoted work.

Yes — full-run cleaning from the machine to the exterior hood. Clogged dryer vents are one of the most common causes of house fires in America.

We return calls same-day and can usually schedule within days — faster for active leaks or safety concerns. Fall books up quickly; beat the rush if you can.

Across NY, NJ and CT — see the full service area list.